Delivery Services We Use:

Australian Shipping Options / Services

Australian parcels are shipped with Australia Post and require a signature on delivery. If you are not home your order will be held at your local post office for pick up. Lightweight, flat rate and per item rate items will be posted using eParcel (Australia Post parcel delivery with online delivery tracking).

Australian Express Post parcels are shipped using Australia Post next-day service. Please Note: The same processing times apply, your order will simply arrive faster after it has been dispatched. Visit Australiapost.com.au and search for Express Post to check whether you qualify for next-day delivery.

International Shipping Options / Services

International Parcels are shipped using Airmail through Australia Post. Unfortunately no online tracking exists for standard airmail. To view shipping information for your country, visit the Australia Post international shipping page. Important Note: The United Kingdom, European countries and some other regions may be subject to taxes on imports from Australia. It is entirely at the discretion of your government - visit the customs department or government post office website for your country for further information.

International Express Post parcels arrive faster than standard airmail and basic online tracking is available to most countries. Express post international is still subject to each products processing time, it simply arrives faster after dispatch. To view information about delivery times and other regulations with regards to shipping to your country, visit the Australia Post international shipping page.

Want to Order by Mail - print out our Order Form and send it in with your Cheque or Money Order (Australians Only). For credit card mail orders - print out our Credit Card Mail Order Form - this is for VISA and Mastercard orders for Australian customers only who do not wish to place an order online.

Postage / Shipping Rates Calculator - Available in our Shopping Cart

Once you add items to your shopping cart our shipping rates popup window becomes available. Simply choose your country from the list of countries and your delivery options and postage rates will be shown. Popup blockers must allow the window to pop up if you wish to preview your shipping costs prior to checkout.

Important Notes About International Orders:

Shipping is based on the total weight of your order and destination zone.

Customs Information: Any shipping method we use may take longer depending on the customs practices in your country. If your parcel is chosen to be inspected by the Customs Department in your country, that could add a few days (or more in some cases) to the arrival time of your order. This is unavoidable and completely at the discretion of your local government.

International Customs Charges: Customs and tax charges vary from country to country, many countries do not charge tax on Australian shipments for the order values we usually ship out. At Australian Native T-Shirts we fill out the appropriate customs information required by law when orders are shipped overseas - please be sure to consider your local tax & customs laws before ordering from Australian Native as we cannot be held responsible for any tax or duties charged by your local government on delivery.

International Shipping Insurance: If you are concerned about buying from far off Australia, please purchase shipping insurance by adding it to your shopping cart with your other items. Shipping insurance is optional for small orders but it covers your order for up to $150 AUD.

Buying from Overseas and Need help ordering? Read our How To Order Guide. This guide may also be helpful for Australian customers paying by credit card.

Return & Exchange Policies:* We offer refund of purchase price minus a 10% restocking fee. Postage and handling costs cannot be refunded. Items must be returned in good order within 14 days before a refund will be given.

All orders are checked for breakages / faults before they are shipped – however please contact us to discuss if there is a problem with your item that we may have missed or if you think damage has been done in transit. Any damage done in transit will need to be reported by the customer to Australia Post.

Please take care when ordering when it comes to t-shirt sizing as sizes do differ quite a lot between brands - chest measurements are always the best guide to size of a t-shirt. Chest measurements provided represent the shirt and not the measurements of your body.